Luxury Events Account Manager
We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.
LOCATION: Must be based in the New York City or Tri-State areas.
Will be in the office up to four days a week.
Black Flower Agency, www.blackfloweragency.com, a NYC-based experiential marketing and events agency, and a key United States business unit of global company MCI Group (www.mci-group.com) which is based in Geneva, Switzerland, is interviewing highly organized candidates with relevant professional experience to fulfill an Account Management role.
We innovate live and digital strategies creating brand engagement with the greatest emotional impact. With the highest level of servicing at our core, we define success through uncompromised excellence in everything we do. The candidate must have a strong passion with a desire for career growth in the event production, luxury event hospitality, experiential marketing, and client servicing.
Primary Job Duties
- Create and manage high-end experiential activations from intimate to broadscale, with a focus on luxury fashion, entertainment, sports, and lifestyle verticals
- Collaborate on luxury client scope of work tied to high-touch VIP hospitality, travel/transportation logistics, five-star hotel room block management, gifting, activity conceptualization, onsite planning and execution
- Establish effective relationships and workflows across clients, partners, and multi-disciplinary teams in collaboration with agency leadership
- Work across a diverse set of projects simultaneously, planning and executing assignments that are on strategy, on time and on budget
- Oversee event related responsibilities from start to finish, including but not limited to: budgeting, research, venue and vendor sourcing, event design, creative/collateral development, ticketing, run of show, on-site staffing/logistics, and reconciliation
- Manage creative submissions and marketing timelines through the entire approval process with the thorough understanding of brand rules and regulations for legal compliance and creative governance
- Ensure pre-event and on-site servicing of clients and high net worth guests are impeccable and adhere to best practice standards
- Ideate and pitch new concepts that align with brand strategy by delivering thoughtful, polished client presentations
- Leverage existing contacts and identify new partners/opportunities for experiential programming that fulfills client objectives
Account Manager should possess the following minimum qualifications and skills:
- 5+ years of relevant professional experience
- Experience in event management, customer and/or client servicing
- Ability to travel (domestically and internationally) and work nights and weekend events as needed
- Ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically changing environment
- Solid written and verbal communication skills
- Experience in financial processes: budgeting, event cost projection, P&L management
- Keen eye for detail combined with passion for accuracy and quality in all work
- Polished, professional demeanor; projects confidence and enthusiasm for the business
- Unquestioned work ethic and great organizational skills
- Ability to interact in a collaborative manner
- Solutions-oriented and creative problem solver
- Strong computer skills – MAC proficient, Microsoft Office, basic Photoshop skills
MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!