As a Congresses Events Intern, you’ll join a team that organizes international scientific congresses and professional meetings. Our projects cover a wide range of fields including medicine, technology, and global industry, working with international organizations and leading companies.
Because the team works closely together, you’ll have the opportunity to learn across different areas instead of being limited to one role. This role is perfect if you’re curious about how global congresses come to life and eager to gain hands-on experience in a collaborative, international environment.

Your tasks and responsibility include, but are not limited to:

• Provide customer support to participants, sponsors and VIPs for a wide range of international congresses (via telephone and e-mail).
• Maintain the delegate management database in our registration system.
• Assist participants (individual and groups) with congress registrations.
• Keep records of customer interactions and send payment reminders.
• Actively be involved with project planning and reporting.
• Explore and contribute to digital solutions such as event mobile apps and websites.
• Participate in internal project meetings.
• Help with editing and proof-reading documents.
• Assist during conferences (if timeframe internship allows).
• Contribute to other tasks that match your skills and interests

Who you are;
You are a great match if you have the following skills & traits;

Skills:

• Fluency in English (speaking and writing)
• Excellent written and verbal communication skills
• Confident and professional telephone manner
• Amazing interpersonal skills and genuinely happy to help
• Strong knowledge of Microsoft office applications

Traits:

• Proactive in asking questions or sharing your thoughts and ideas 
• Flexible, especially in busy periods
• Adapt comfortably to a fast-paced environment and adjust to changing priorities and deadlines
• Eye for detail in all assignments and tasks assigned

Our internship programme is designed to offer students the chance to learn what it really takes to organise a(n) event or congress on an (inter)national level.  Interns are fully involved in the entire life cycle of the project management process and by working within an Agile project team, they have a chance to gain an in-depth understanding on all facets of a(n) (inter)national event or conference.

Each intern has a mentor assigned, who is supervising the work of the intern, but is also coaching and guiding the intern throughout the duration of the internship. 

What we offer;

At MCI the Netherlands we create unique experiences for our clients all over the world. Core to our heart is our brand promise: “When people come together, magic happens”. If you join our international and diverse world, be ready to contribute, learn and grow as you go.  We describe our culture as informal, dynamic, young, family-oriented; we work hard and play hard, together with a lot of social activities!

Besides our culture, we offer you: 

• A monthly internship remuneration of EUR 750 (gross amount, including travel expenses)
• A hybrid working environment, including home office supplies
• A vitality program that includes 1 free hour per week for personal wellness activities
• Social activities, e.g. quarterly gatherings, team outings and a memorable end-of-year party
• Continuous learning through our very own MCI Institute (online and offline)
• The opportunity to work in an open-minded, informal environment with room for creativity & innovation
• In addition to the Dutch public holidays, an entitlement to one day paid leave per calendar month will be granted for the duration of the agreement (based on full time internship). Should the student be working at MCI during the month of December, several days will be pre-allocated to the week between Christmas and New Year when the MCI Amsterdam office is officially closed.

For all internships, the following applies;

• MCI The Netherlands can only offer internships to students that are currently enrolled in an educational institution as a student and the internship should be part of this education. It should be noted that after graduation, you will no longer be able to apply for this position as an intern.
• You must be an EU citizen (or hold a valid VISA/residence permit for The Netherlands)
• Our internships are all for a minimum of 5 months.