Nov 16, 2023

Coordinator, Foundation Services

COORDINATOR, Foundation Services

LOCATION:  Remote (preference for metro DC or Chicago, IL areas)


Join our dynamic team in this fantastic position with the ability to grow in a company. We believe in collaboration, advancement, and doing exceptional work for our mission-focused associations and non-profits. Make MCI your next home!



The Coordinator, Foundation Services plays a key role in the day-to-day operations of the Incentive Research Foundation* (IRF) ensuring effectiveness through efficient management of various aspects of the Foundation. This role is fully dedicated to the IRF.  The IRF supports the effective use of non-cash incentives through research and education programs. This role works closely with the IRF President, IRF team, and IRF Board of Trustees to help deliver on the Foundation’s mission and support the operation of the Foundation’s education and research programs. 


Board and Committee Management
•    Manage communications to the board, committees and constituents working closely with the communications team
•    Maintain the databases for board and committees
•    Develop and disseminate email communications and invitations related to board and volunteer committee business, including Accelerate, IRF’s emerging leader program
•    Attend and deliver board of trustee meetings (3X annually) to include housing, registration as needed, agenda creation, board packet development and distribution, required follow-up post-event
•    Drive the annual board and committee application and selection process working closely with nominations committee
•    Disseminate email announcements announcing research releases and education events
•    Maintain and grow constituent email list (sponsors, buyers, academics, press)
•    Curate, maintain, and ensure currency and accuracy of content on IRF’s website 
•    Facilitate promotion and delivery of webinars in conjunction with communications team
•    Deliver monthly reporting and analysis of website, email, and social media metrics
Events & Programs 
•    Manage partnership fulfilment to include collection and tracking of assets such as logos, contracts, invoicing, event registrations
•    Manage hosted buyer qualifications process for annual events including communications with prospective hosted buyers
•    Support the delivery of the IRF’s annual auction, working closely with fundraising team and industry supplier partners (hotels, airlines, destination management companies, cruise lines, etc.)
•    Oversee accurate annual completion of not-for-profit filings, records and annual registrations
•    Process Foundation invoices and batches utilizing the MCI financial system
•    Manage IRF information box, responding to inquiries, and monitor IRF general email account
•    All other duties as assigned

•    Reports to President, IRF and serves as a member of the Incentive Research Foundation team

•     Will interact with finance, marketing, event services, and other MCI departments as well as suppliers/clients


•    Bachelor degree or equivalent, 
•    2+ years of experience in a similar position
•    Knowledge of incentives industry and / or meetings and events industry is a plus



•    Applicant must be extremely organized, have a very high attention to detail, diligent, able to multi-task, and prioritize their work.
•    Excellent communication skills (written & oral).
•    Demonstrated ability to work independently in a fast-paced environment
•    Demonstrated ability to provide excellent customer service even in difficult situations and operate with the highest degree of integrity.


•    High technical proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams), general computing skills
•    Internet skills including website back end, Microsoft Teams, Zoom, and SharePoint 



Travel four times annually, typically with at least one international trip


Must be able to:
•    remain standing or sitting in a stationary position for many hours per day onsite
•    occasionally lift, move or carry boxes weighing up to 25 pounds
•    frequently move about inside a facility space.


MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.
•    PTO
•    13 paid Company Holidays, including closure Christmas Eve - New Year’s Day
•    401K
•    Medical, Dental, Vision and Supplementary Insurances
•    Employer-paid Group Life Insurance, Short-Term and Long-Term Disability
•    Employer-paid Family Building Benefit (fertility, adoption, & surrogacy)
•    Employer-paid Mental Health Benefit
•    Pet Discount Program

Candidates must be authorized to work in the United States for any employer without sponsorship.

MCI USA is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion.

BIPOC applicants are strongly encouraged to apply.


About the Incentive Research Foundation*

The IRF provides research and education to the professionals who run incentive programs, the suppliers who make those programs successful, and the industry that focuses on motivating the workforce to perform at their best.
MCI is an Association Management Company.  

Association management companies, or AMCs, are for-profit businesses that manage associations to help them grow and prosper. They offer the expertise, staffing and resources that allow professional societies, trade groups, not-for-profits, and philanthropic organizations to effectively manage day-to-day operations and advance their long-term goals. AMCs deliver high levels of expertise and accountability so that associations can continue to increase their value and relevance to members.  Learn more about the AMC model at    

About MCI USA 

MCI USA helps companies and associations strategically engage and activate their target audiences, building community and boosting client performance through face-to-face, hybrid and digital experiences that support client business objectives. With US headquarters in the Washington, DC area and offices in New York, Baltimore, Dallas, and Chicago, MCI USA is rapidly expanding its platform to deliver a robust set of services in its Association and Corporate Solutions portfolios. 

Nearest Major Market: Baltimore