Association Administration & Marketing Assistant

We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

MCI Benelux SA is looking for an enthusiastic, dynamic, and pro-active Association Administration & Marketing Assistant to join our busy Association Management & Consulting (AM&C) department.

The Role:

As an Association Administration and Marketing Assistant, you’ll be integral in supporting our clients – international associations across diverse sectors or professional fields – in key activities designed to enhance their visibility, engagement, and membership growth. You will work closely with the Marketing & Communications Manager and the Association Management team to provide administrative and marketing support across various client accounts. This role is perfect for someone just starting their career and eager to gain hands-on experience in supporting associations on their growth journeys.

Your Day-to-Day Adventures:

Administrative Support:

• Assist the Marketing & Communications Manager and Association Volunteers with scheduling meetings, managing calendars, organising files and distributing minutes.
• Prepare and maintain marketing materials, including presentations, reports, and documentation.
• Maintain governance documents, policies, and other relevant materials in a centralised repository.

Customer Service:

• Handle inquiries from members, partners, and the public and direct them to the appropriate person or department.

Event and Webinar Support:

• Coordinate logistics for local events and webinars, including scheduling, platform setup, and attendee and speaker communication.
• Assist in the creation of promotional materials for local events and webinars and ensure they are distributed to target audiences.
• Provide technical support during webinars, troubleshooting issues as they arise, and ensuring a smooth experience for presenters and attendees.
• Assist the Association Management team with larger events and conferences, as needed.

Data Entry and Management:

• Maintain databases and systems, ensuring all information is accurate and up to date.
• Support the collection and analysis of data related to marketing campaigns and webinar participation.

Content Assistance:

• Help with the creation and editing of content for newsletters, social media, local events and other communication channels as directed by the Marketing Manager.
• Assist with scheduling, posting, and monitoring client social media accounts, ensuring consistent brand messaging.
• Assist in maintaining and updating client websites using platforms such as WordPress.
• Assist in gathering and organising feedback from event and webinar attendees for future improvements.

What Makes You a Perfect Fit?

Detail-oriented: You have strong organisational skills and an eye for detail.

Communication Skills: Excellent written and verbal communication skills (UK and US English).

Client-Centric: You are comfortable building and maintaining client relationships, with strong communication and presentation skills.

Marketing Enthusiast: You have a passion for digital marketing and communications, with basic knowledge of social media and content management.

Fast Learner: You are eager to learn new tools and processes.

Professional Experience: 2 years of experience working with associations is a plus.

Agility: You can work efficiently in a fast-paced environment and handle multiple tasks simultaneously.

Working Style: You thrive both in collaborative team environments and when working independently, taking full ownership of your tasks.

Eligibility: You are eligible to work in the EU.

Flexibility: You are willing to travel internationally for our clients’ events and meetings, when required.

Why MCI Benelux?

Innovative Environment: Collaborate with a dynamic team that inspires creativity daily.

Client Impact: Your strategies will directly shape the success of our clients’ brands.

Growth Opportunities: Opportunities for professional development and unlimited access to a hundreds of learning opportunities through the MCI Institute.

Fun, Dynamic Culture: We believe in working hard, learning constantly, and celebrating successes.

Work Environment:

We have a hybrid work setup, so you'll have the flexibility to work both remotely and in the office. You'll be part of an international team and get to collaborate with different departments across the company. Our office culture is open and friendly, making it the perfect place for your creativity to shine.

Ready to Join Us?

If you're a detail-oriented team player with a passion for marketing, we want to hear from you!

Apply by posting your CV and motivation letter.