MCI is a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise:

Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

MCI Benelux SA is looking for an enthusiastic Senior Project Coordinator.

As our new Senior Project Coordinator, you will work closely with Project Managers to design, plan, develop, and deliver events.

Your mission

Relationship Management

• Support client communication and satisfaction tracking under the guidance of Project Managers
• Coordinate operational teams and suppliers to ensure smooth event execution
• Assist in sponsor and exhibitor relationship management and activation.
• Contribution to good internal communication within the event / project teams

Project Coordination

• Assist in the planning and delivery of exhibitions from A to Z (design, plan, organise, deliver, measure results and impact) in line with the goals and objectives of the client
• Coordinate professional/technical and support staff on both a professional and administrative basis
• Day to Day project coordination with a properly usage of all MCI operational tools and SOP
• Assist in building, maintaining and continual development of relationships with suppliers, negotiating best prices and deals, setting up credit agreements, raising purchase orders, negotiating rate with hotels/venues
• Support the development of floorplans, exhibitor packages, and logistics manuals
• Coordinate registration and communication with exhibitors and sponsors
• Supporting the logistics part (retro planning, timeline, operational planning, quality, budget, resources)
• Contributing in event debriefings
• Work hand in hand with the PCO team and with the marketing team and report directly to the Project Manager

• Understand and apply the EMAS principles as well as collaborate and contribute to our ESG Supplier Tracker
• Continuously ensure the development of SoPs (Standard Operating Procedures) to guarantee operational excellence

Communication

• Co-articulate and participate to the revision of all communication linked to the event with the client (i.e.: speaker briefing, script development, e-blasts, website content, etc.)
• Co-creation of event websites according to the given instructions (i.e.: content, speaker, registration) with the Customer Care Department
• Collaborate with marketing teams to promote exhibitions and events

Admin, IT & Tools

• Demonstrate effective set-up and usage of available event management software (e.g.: Aventri, Cvent, EventsAir, TEAMS, Slido, etc.), virtual event platforms (such as MeetYoo, Swapcard, SpotMe), web conference tools (such as WebEx, Zoom, Interactio, Kudo)
• Respect of the GDPR regulations related to events and all connected activities

• Keep up to date with technological trends and devices to incorporate technology into projects
• Mandatory use of MCI systems (e. g. MCI360, ProPilot, Smartsheet…)

Finance Management

• Assist in budget tracking, invoicing, and financial reconciliation under supervision
• Monitor supplier contracts and payment schedules
• Adherence to existing SoPs and financial guidelines

Your profile

• Eligible to work in the EU
• 4-6-years’ experience in event coordination or exhibition support
• Experience in planning, developing and delivering events in the private sector in an international environment
• Fluent in English (verbal and written level C1); any additional European language is a plus
• Proficient in the Microsoft Office package (Word, Excel, PPT, Teams)
• Assertive, proactive, client-centric but also flexible, agile and committed especially in busy periods
• Strong organisational, communication, and problem-solving skills.
• Time management skills as part of your DNA
• Quick learner and easily adapt to a fast-paced environments
• Able to travel all around the world

Available to join the team rapidly

We Offer 

The opportunity to work in an international and dynamic environment with multi-cultural colleagues

• a full-time job (40h/weeks with 12 recuperation days per year)
• a competitive salary package which includes: meal vouchers, hospitalisation, and group insurance 
• continuous learning & development opportunities via our MCI Institute (online & offline L&D suites)
• open-minded company with room for creativity & innovation

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!