We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

Job Objective

The Director of Education and Certification is responsible for leading the strategic development, execution, and continuous improvement of SDFM’s education and certification programs. This role is pivotal in expanding program visibility, increasing revenue, and ensuring alignment with the mission of advancing national security through financial management excellence. The Director will oversee a team of education and certification professionals and collaborate closely with internal departments, volunteers, and external partners to deliver high-impact learning experiences.

Main Responsibilities

Strategic Leadership

• Develop and execute a multi-year roadmap to grow education and certification revenue and visibility.
• Serve as the strategic advisor to SDFM leadership on education and credentialing trends and innovations
• Lead the integration of education and certification into broader organizational goals, including member engagement and corporate partnerships

Program Management

• Oversee the design, delivery, and evaluation of all educational offerings, including the Enhanced Defense Financial Management Training Course (EDFMTC), webinars, and on-demand content
• Manage certification exam development and maintenance in collaboration with psychometricians and subject matter experts
• Ensure compliance with ACE accreditation and other regulatory standards

Revenue Growth & Marketing

• Collaborate with marketing and membership teams to promote programs and drive participation
• Identify and implement new revenue streams, including corporate training packages and digital learning products
• Monitor and report on program performance, ROI, and learner satisfaction.

Stakeholder Engagement

• Partner with the Professional Development Committee to curate content for the Professional Development Institute (PDI) and other events
• Engage with military and government stakeholders to ensure offerings meet evolving needs
• Support volunteer engagement and chapter-based education initiatives

All other duties as assigned

Job Requirements

• Bachelor’s degree required; Master’s preferred in Education, Public Administration, or related field.
• Minimum 7 years of experience in adult education, certification, or association management.
• Demonstrated success in growing program revenue and visibility.
• Experience working with military, government, or highly regulated sectors is a plus

Preferred

• Association management experience
• Experience running large scale attendee events
• Experience overseeing an online education events
• Strategic thinking with the ability to translate vision into actionable plans.
• Strong interpersonal and communication skills to engage diverse stakeholders.
• Change management and team leadership in a fast-paced, evolving environment.
• Data-driven decision-making and performance measurement.
• AI proficiency
• Altai AMS: Experience managing member and learner data, reporting, and integration with LMS

• Path LMS: Proficiency in course setup, learner tracking, and content migration
• EventPower: Familiarity with event registration and abstract submission workflows
• Microsoft Teams & SharePoint: For collaboration, file sharing, and meeting management.
• AI Tools: Comfort with leveraging AI for content development and exam item generation

Additional Requirements

Travel up to 20%

Benefits Summary

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.

• PTO
• 13 paid Company Holidays, including closure Christmas Eve - New Year’s Day
• 401K
• Medical, Dental, Vision and Supplementary Insurances
• Employer-paid Group Life Insurance, Short-Term and Long-Term Disability
• Employer-paid Family Building Benefit (fertility, adoption, & surrogacy)
• Employer-paid Mental Health Benefit
• Pet Discount Program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, sexual orientation, marital status, age, or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodations during the application or interview process, please reach out to our Senior Vice President of People & Culture.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!