Senior Executive, Experiential Team

We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

THE OBJECTIVE

The Senior Executive, Experiential Team will have logistical responsibility for several events per year including conferences and meetings of varying scale. This role involves close cooperation with Event Managers and teams and requires ability to multi-task and take the lead when required, as well as being able to work independently on projects in a high-pressured environment.

You are someone who has a passion with seeing projects (digital or physical) come to live and brings a smile to your face. You are a planner at heart but find satisfaction in making an impact being a part of an event or communications project.

What you can expect

        Within 1 month you will:

• Experience a comprehensive onboarding that includes a deep dive into our teams and culture
• Be injected into project teams at various planning and execution stage and learn the different  elements in planning the MCI Way!
• Experience live events! Virtual or physical you will be part of the onsite team

       3 months you will:

• Be assigned to work a project from the start to the end
• Manage your area of responsibility within a “complex” project with close guidance from your team lead

       6 months you will:

• Have a comprehensive understanding of what makes the gears turn in different types of events
• Develop best practices and start experimenting with the team to implement them on shows and planning process

       Within 12 months you will:

• Have planned and delivered world-class engagements with your mark and stamp
• Take the lead on complex projects
• Identify areas for improvement and bring them to the table

THE WORK

• Execute virtual or hybrid programs and lead on-site execution
• Partner with agencies to lead filming and production of content
• Set, communicate, maintain timelines and priorities on every single project through timeframes, status reporting, emails etc.
•  Deliver meetings and events on time, within budget and participating to the realisation of concepts and proposals
• Participate in production and presentation of proposal to clients (concept, creativity, planning, timeline, budget)
• Communicate regularly with clients including monitoring of client satisfaction
• Maintain and develop long-term client relationship by meeting or exceeding client’s expectations
• Participating in event debriefs, gathering client feedback and proactively and accurately transmit relevant information
• Final reconciliation (operational and financial) of all projects handled
• On site management, including suppliers and team management

THE HIVE

• The  Senior Executive, Experiential Teamreports to the Director of Operations
• The Senior Executive, Experiential Team  works in direct contact with the client, reporting, consulting, and communicating in order to ensure that the client is aware and satisfied of the progress.
• The Senior Executive, Experiential Team works in direct contact with the suppliers, negotiating, supervising and working in close collaboration to ensure the success of the event

GOOD TO HAVE

• Diploma/Degree qualification in Business/Marketing/Communications
• Being technologically savvy and comfortable with using new tools or software will be highly advantageous
• Good level of project management, organisational and time management skills
• Excellent written and oral communication skills
•  Excellent eye for details
• Able to work under pressure and meet multiple deadlines
• Minimum 3 years experience
• Fluency in English (both written and spoken)
• Excellent knowledge of Microsoft Office (word, excel, PowerPoint)

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!