We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

JOB OBJECTIVE         

Responsible for performing needed tasks related to any collection effort needed to collect all outstanding invoices. Applying cash daily and investigating into discrepancies for short payments and over payments. #LI-Remote

COMPENSATION: $23.07 - $25.96 hourly, based on relevant experience and skills.

MAIN RESPONSIBILITIES                  

• Support the MCI Association Solution Sales Team by performing the following activities:
  • Sending collection reminders as needed 
  • Calling/contacting clients to facilitate payment of invoices. 
  • Setting up Portals and other methods clients use to pay invoices 
  • Post payments received daily (checks, ACH/Wires, Credit Cards) 
• Support the MCI Strategic Meetings, Events & Incentives Team (SEM&I) by performing the following activities:
  • Auditing bills based on feedback from clients (mainly hotels) to confirm the correct amount has been invoiced. 
  • Working with clients to get paid. 
  • Collection efforts as needed on SEMI clients purchasing sales related products (booths, sponsorships, etc.) 
• Learn and understand the various systems to help the collection process.
• Make sure all procedures are documented.
• All other duties as assigned

JOB REQUIREMENTS

• High school diploma required
• At least 2 years Credit and Collections experience required.
• Experience working in a high volume billing or fast paced AR environment
• Prior experience handling client communication around billing discrepancies
• Exposure to customer portals or online payment systems

PROFESSIONAL AND LEADERSHIP COMPETENCIES   

• Excellent analytical skills along with the ability to create and present detailed reports.
• Ability to solve complex problems and initiate resolutions

SPECIFIC TECHNICAL SKILLS        

• Strong aptitude in all applications in Microsoft Office, particularly in Excel
• SAP and other ERP system experience strongly recommended.
• Strong attention to detail
• Organizational skills
• High accuracy in data entry and reconciliation
• Ability to prioritize workload and meet deadlines

Benefits Summary

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.

• PTO
• 13 paid company holidays, including closure Christmas Eve through New Year’s Day
• 401K
• Medical, dental, vision and supplementary insurances
• Employer-paid group life insurance, short-term and long-term disability
• Employer-paid family building benefit (fertility, adoption and surrogacy)
• Employer-paid mental health benefit
• Pet discount program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, sexual orientation, marital status, age or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodations during the application or interview process, please reach out to our chief people officer.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!