We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

Objective     

To serve as event coordinator for variety of association and/or corporate clients.  #LI-Remote

Compensation: $24.00 - $28.85 hourly

Main Responsibilities:           

• Serve in a support role to event manager on an array of events ranging from fully in-person, virtual or a hybrid model
• Assist with event logistical coordination for events
• Source ancillary services such as photographer, décor, temporary personnel, etc.
• Speaker management, gather speaker requirements, disseminate information for client websites and event app, assist with communications and onsite speaker management
• Assist with exhibit & sponsorship deliverable tracking and fulfillment
• Source variety of event materials such as lanyards, tote bags, sponsorship items, etc.  
• Work with department technologies and tools, virtual event platforms, registration platforms, exhibit floor module and event mobile apps, etc.
• Build and maintain event mobile app for multiple clients (Cvent Attendee Hub)
• Maintain registration and housing tracking reports
• Manage VIP rooming lists, requirements, hospitality services
• Coordinate department functions such as event supplies, shipping, event cancellation insurance, etc.
• Actively participate in regular recurring client meetings.
• Maintain department files and historical event documentation
• Travel approx 20% to onsite to events, support onsite activations
• Maintain department files
• Other duties as assigned

Job Requirements:

• 1-5 years of event experience
• Experience in association or corporate markets and multi-client environment preferred
• Cvent Attendee Hub, Cvent Registration, Map Your Show or other event technologies, a plus
• VIP customer service, ability to deliver white glove service
• Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion
• Team focus but independent judgment and vision
• Solutions-oriented, creative problem solver
• Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environment.
• Eager to learn with a desire for career growth in the events industry

Professional and Leadership Competencies: 

• Team-focused with independent judgment and vision.
• Solutions-oriented and creative problem solver.
• Strong interpersonal skills and ability to interact professionally with clients and colleagues.
• Commitment to continuous improvement and adaptability in changing environments.

Specific Technical Skills:       

• Cvent, Attendee Hub, Map Your Show or other event technologies, a plus

Other Requirements:

• Travel: Approximately 20%, chiefly 4-5 day blocks of time

Benefits Summary:

• MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.
• PTO
• 13 paid company holidays, including closure Christmas Eve through New Year’s Day
• 401K
• Medical, dental, vision and supplementary insurances
• Employer-paid group life insurance, short-term and long-term disability
• Employer-paid family building benefit (fertility, adoption and surrogacy)
• Employer-paid mental health benefit
• Pet discount program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, sexual orientation, marital status, age or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodations during the application or interview process, please reach out to our senior vice president of people and culture.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!