We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

JOB OBJECTIVE 

The Executive Director (part-time position) serves as the primary administrator and project manager for assigned Giving Institute and Giving USA’s programs, committees, and initiatives. This position is responsible for coordinating day-to-day operations, managing project timelines, supporting volunteer leaders, maintaining records, facilitating meetings, and ensuring successful execution of organizational priorities. 

This role is highly project and execution-focused, emphasizing project coordination, member support, communications, and operational follow-through. This role works closely with volunteer leaders, the Board, committees, vendors, and staff to ensure projects remain on schedule and deliverables are completed accurately and efficiently. 

As a member of the MCI USA team, the Executive Director is equally accountable for the health of the GI/GUSA accounts within MCI’s full-service management portfolio. The role stewards a win-win partnership in which GI/GUSA receives exceptional value and measurable results, and MCI earns a fair, sustainable return through disciplined scope, resource, and contract management.  .#LI- Remote

COMPENSATION: $$45,000 - $46,250 annually, based on relevant experience and skills.

MAIN RESPONSIBILITIES 

Governance, Project Management and Administration:  

• Monitors the day-to-day delivery of the organization's programs and services to maintain or improve quality.   
• Serves as chief staff executive for GI/GUSA with responsibility of staff management and oversight.  
• Supports the GI/GUSA Boards of Directors by working collaboratively with the Chair, officers, and committee chairs and by routinely providing staff reports and data as needed.
• Related tasks include providing staff support for the Board of Directors and assigned committees, including scheduling meetings, developing recommended meeting agenda and meeting materials, and developing resource materials.   
• Coordinate and monitor progress on multiple projects simultaneously. 
• Ensure deadlines are met and follow up with staff, volunteers, and vendors as needed. 
• Coordinate cross-functional activities among internal and external stakeholders. 
• Prepare project updates and reports for Board and committees.

Committee & Volunteer Support 

• Serve as the primary staff liaison and strategic advisor for assigned committees and task forces. 
• Support volunteer engagement by providing timely communication and administrative assistance. 
• Coordinate logistics for board meetings, committee meetings, webinars, and events. 
• Staff Leadership and Financial Management 
• In coordination with the Treasurer, manage finances, budgets, processes, and procedures; reviews finances for Board of Directors’ reports; and monitors for needed adjustments to GI/GUSA budgets or investment portfolio.    
• Oversees the administration of the funds of the organization according to the approved budget and monitors the cash flow of the organization.   
• Provide leadership and oversight of the GI/GUSA -designated staff team, fostering a high-performing, engaged, and accountable culture aligned with organizational goals, incorporating feedback from GI/GUSA volunteers.   
• In partnership with MCI's People and Culture team, support talent management efforts including recruitment, onboarding, coaching, performance management, professional development, succession planning, and retention.   

Account Management & Partnership Stewardship (MCI)  

• Ensure a strong, productive, and mutually beneficial relationship between GI/GUSA and MCI USA, maintaining a high level of trust, service, and collaboration.   
• Manage the GI/GUSA resources in alignment with the contracted scope of services, approved staffing model, service expectations, and financial objectives.  
• Partner with MCI USA leadership to monitor account performance, resource allocation, service delivery, and overall account sustainability, proactively identifying opportunities to strengthen results and partnership value.  
• Identify and elevate potential scope changes, capacity constraints, service-level concerns, or emerging risks, and collaborate with MCI leadership on appropriate solutions.  
• Contribute operational insight and recommendations that support contract stewardship, long-term partnership success, and future planning discussions between GI/GUSA and MCI USA.  
• Maintain awareness of MCI USA capabilities and, when appropriate, identify opportunities that could enhance member value, organizational effectiveness, or GI/GUSA strategic objectives.  
• Model the win-win partnership philosophy by balancing advocacy for GI/GUSA’s missions and priorities with responsible stewardship of MCI USA resources and commitments.  
• Identify out-of-scope requests, capacity concerns, or service changes early and work with MCI leadership to ensure appropriate resolution, pricing, or contract alignment. 
• Responsible for the overall health of the GI/GUSA engagement, including client satisfaction, appropriate resource utilization, scope discipline, and sustainable account performance. 
• All other duties as assigned.  

JOB REQUIREMENTS

• Bachelor’s Degree required 
• 5-8 years of Association Management Company (AMC) experience is preferred.   
• Demonstrated progressive management experience in an association or non-profit organization.   
• Ability to engage participation from all levels, and generate passion for the association’s work, both internally and externally.  
• Travel is required to manage and execute Giving Institute and Giving USA meetings, 3 per year.  

PROFESSIONAL AND LEADERSHIP COMPETENCIES 

• Exceptional organizational skills, with the ability to manage multiple priorities, deadlines, and complex projects in a fast-paced environment.    
• Collegial, collaborative style.   
• Ability to engage participation and build trust with volunteers, members, staff, and MCI leadership.   
• Sound judgment and decision-making skills, including the ability to navigate the dual accountability of serving a client board while representing MCI's interests.   
• Exceptional attention to detail and accuracy.  
• Strong written and verbal communication skills. 

Benefits Summary

• MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.
• PTO: 13 paid company holidays, including closure Christmas Eve through New Year’s Day
• 401K: Medical, dental, vision and supplementary insurances
• Employer-paid family building benefit (fertility, adoption and surrogacy)
• Employer-paid mental health benefit
• Pet discount program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, gender, sexual orientation, marital status, age or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodation during the application or interview process, please reach out to our chief people officer.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!