We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

JOB OBJECTIVE         

The position serves as a member of the MCI USA Convention Division. The Vice President of Sales is a professional sales executive with a quota for new business each year and manages a portfolio of clients they have signed or have been assigned to them. 

They establish and maintain a strong presence within our marketplace.  They participate in industry events to promote MCI and their ability to consult with clients and provide solutions to clients' business challenges.

They generate sales opportunities and nurture those opportunities throughout the sales cycle.  They act as the primary MCI point of contact and manage the sales strategy to win the account. 

Once a service agreement is in place, they act as the client’s primary sales contact with the objective of serving as a critical and strategic liaison between the client and MCI's internal departments. They are the primary person responsible for maintaining the sales relationship and securing contract renewals when each of their clients’ contracts expires. #LI-Remote

MAIN RESPONSIBILITIES                  

• Maintain a positive presence within the markets we serve.
• Promote MCI within the markets we serve.
• Generate sales opportunities within the markets we serve.
• Lead the sales process for opportunities assigned or generated.
• Participate in marketing opportunities throughout the year.
• Attend industry networking and sales functions throughout the year.
• Meet annual sales quota.
• Proactively renew client contracts using profit margin data and the sales margin estimating tools available to the sales team.
• Proactively manage assigned clients by working with them to solve challenges or meet their business goals.  Act as the liaison between the client and the internal MCI departments working on their events.
• Track client and sales progress within the applications used by MCI.
• Work with critical cross-functional stakeholders, including Sales, Finance, Marketing, and Operations, to drive changes that improve client service, relationships, and profitability.
• All duties as assigned

JOB REQUIREMENTS

• College degree
• 5 years of experience selling registration and/or housing, or tradeshow technology, or equivalent
• Proven sales track record
• Proficient in the Cvent Platform or commitment to becoming Cvent Certified
• Works well under pressure in client-facing environments

PROFESSIONAL AND LEADERSHIP COMPETENCIES   

• Knowledge of registration, housing, hotels, trade show technology.
• Professional written and verbal communication skills.
• Multi‑task oriented with the ability to work well under pressure and with demanding clients.
• Exceptional organizational and time‑management skills.
• High attention to detail.
• Displays a positive, team‑oriented attitude.
• Professional and polished appearance.
• Proficient in Microsoft Office.
• Proficient in AI prompts.

SPECIFIC TECHNICAL SKILLS        

• Proficient in Microsoft Office
• Proficient in ChatGPT
• Proficient in Cvent preferred

Other Requirements

• Available for moderate travel (20%-25%).

Benefits Summary

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.

• PTO
• 13 paid company holidays, including closure Christmas Eve through New Year’s Day
• 401K
• Medical, dental, vision and supplementary insurances
• Employer-paid group life insurance, short-term and long-term disability
• Employer-paid family building benefit (fertility, adoption and surrogacy)
• Employer-paid mental health benefit
• Pet discount program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, sexual orientation, marital status, age or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodations during the application or interview process, please reach out to our chief people officer.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!