Job Description
Posting Start Date:
20/04/2026
Job Title:
Group AI Product Manager
We are an independent global marketing communications group with a human‑first approach. We connect strategy, creativity, technology and operations to help brands and organisations grow with purpose. Our global network supports more than 1,200 clients across 34 countries, backed by over 35 years of experience. Under the mci group umbrella, our agencies bring together world‑class talent in strategy, creative development, account leadership, technology, production and research to shape meaningful, lasting impact.
Job Description:
Reporting directly to the Group Digital Transformation Manager, the Group AI Product Manager owns the vision, roadmap, and lifecycle of AI agents and solutions developed within the organisation, leveraging Microsoft Copilot, Copilot Studio, Azure AI Foundry, and related technologies such as OpenAI APIs.
The role is responsible for translating business needs into high-value AI products, defining priorities, coordinating delivery with AI Developers and internal stakeholders, and ensuring adoption, scalability, and measurable business impact across mci group. The AI Product Manager oversees the end-to-end lifecycle of AI products.
The Group AI Product Manager works in close collaboration with the Global Digital Empowerment Team, the Global Infrastructure, Security & Workplace Team, and the CIO.
Your mission
- Own the end-to-end lifecycle of AI products, from prioritisation to delivery, adoption, and continuous improvement
- Define and maintain the AI product roadmap, aligning business priorities, value creation, and technical feasibility
- Translate business needs into clear product requirements, user journeys, and prioritised backlogs for AI agents and solutions
- Coordinate and steer the delivery of AI solutions in close collaboration with AI Developers, IT teams, business stakeholders, vendors, and third-party providers
- Contribute to the functional and solution design of AI agents, ensuring coherence between user needs, business outcomes, and technical architecture
- Act as Product Manager and Business Analyst for AI initiatives, ensuring timely, high-quality delivery and measurable impact
- Ensure AI products comply with security, data protection, and responsible AI standards (ISO 27001, ISO 27701, GDPR, internal AI governance)
What we are looking for
- Degree in Computer Science, Engineering, or a related field
- Minimum 5 years’ experience in product management, project management, or business analysis within IT and/or AI environments
- Proven track record in leading digital transformation or AI-driven products or initiatives
- Strong ability to prioritise initiatives based on business value, effort, and risk
- Experience working with cross-functional teams (developers, IT, business stakeholders, vendors)
- Proficiency with Microsoft Copilot, Copilot Studio, Azure AI Foundry, and OpenAI APIs
- Good knowledge of AI agent development and cloud platforms
- Experience defining KPIs, adoption metrics, and success criteria for digital or AI solutions
- Strong organisational, communication, and facilitation skills
- Self-starter with excellent work ethic and ability to interact at all levels of the organisation
- Excellent analytical and troubleshooting skills
- Experience with vendor management and contract negotiation
- Fluent in English and Spanish (speaking and writing); French is a strong asset
- ITIL certification is a plus
mci group is where you can bring your true self to work and be proud of what you do. Join us and make a difference!