We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

Job Objective

Manage and administer hotel contracting across MCI USA customers, primarily within US venues. Achieve client and MCI USA objectives through advantageous contract language and terms that protect clients and MCI USA. Work with clients to contract the appropriate number of hotels and proper room blocks to maximize the hotel booking service level and profit margins for each event. 

Main Responsibilities

• Facilitate the Hotel contracting for new or existing clients to support their events.
• Manage the contract modifications process via contract addendums when necessary.
• Negotiate with new or contracted hotels to achieve maximum client contract benefits encompassing room-night inventory requirements, favored price points, and amenities.
• Compile and track hotel usage reports that will be used for contracting purposes.
• Act as an intermediary between the client and the hotel during the contracting process, assisting the client with counsel during contracting periods.
• Follow process and contribute to ongoing process improvement.
• Assist with hotel sourcing if required. 
• Participate in client site visits. 
• Maintain good hotel relationships with our hotel partners and the hotel community.
• Work closely with the MCI USA Sales team for hotel contracting requirements for individual clients and events.
• Maintain internal and client contract files so you or your coworkers can use them in the future.
• By leveraging the buying power of both MCI and the client, negotiate the best possible rates, rebates, and concessions for MCI and the client. 
• Maintain good relationships with Convention and Visitor Bureaus and work with them to achieve client goals.
• All other duties as assigned

Job Requirements

• Bachelor’s degree or equivalent experience working in a related field
• Previous experience in the hospitality field strongly preferred (hotel sales/marketing)
• 3 years of experience in hotel contract negotiations
• Working knowledge of contractual conditions and contractual policy

Professional and Leadership Competencies

• Detail-oriented, self-sufficient, with an inquiring mind and analytical capabilities
• Must have good negotiation skills while working with vendors and clients
• Must have excellent customer service and communication skills
• Ability to adapt to new conditions, assignments, and deadlines
• Ability to work independently and remotely where applicable
• Ability to develop good working relationships with vendors and clients
• Ability to exercise sound judgment when handling a variety of issues

Technical Skills

• Must be proficient in the Microsoft Office suite of products
• Cvent platform experience preferred. 

Additional Local Requirements

• Travel will be required on a limited basis

Benefit Summary

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.

• PTO
• 13 paid Company Holidays, including closure Christmas Eve - New Year’s Day
• 401K
• Medical, Dental, Vision and Supplementary Insurances
• Employer-paid Group Life Insurance, Short-Term and Long-Term Disability
• Employer-paid Family Building Benefit (fertility, adoption, & surrogacy)
• Employer-paid Mental Health Benefit
• Pet Discount Program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, sexual orientation, marital status, age, or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodations during the application or interview process, please reach out to our Senior Vice President of People & Culture.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!